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Printer Pix Reviews

I had an issue with an order , which was taken care of by Derrick , who rang & spoke to me personally & went above & beyond what he needed to, to sort the problem out. Good customer care.I had trouble with an address validation request and Patricia on live chat was able to help me submit my order successfully! The wait was long, but Patricia was able to help me very quickly. Thank you!.Jessica has been a great help in all this! She was awesome and knew how to handle my order!!. Those are part of 6354 Printer Pix reviews. The latest review from Trustpilot - I ordered 36 mugs and only received 24 of the mugs for a company reward. When trying to resolve the issue with PrinterPix we get nothing but dead ends. After a week of trying different phone numbers we finally connected with a human over the phone as the representative just dropped off after taking our information. That endeavor led to more frustration. When we eventually got hold of a human via the chat function, the customer support person could only tell us what we already knew - the tracking numbers for the mugs that were shipped in 2 packages via FEDEX. She could provide no assistance and had no knowledge on how to resolve the issue. This occurred during 2 chat sessions. The first person said a supervisor would call to follow up that day. That follow up call never occurred. For a $400 order, with $217 additional dollars for delivery and handling, we expected much better. We're still trying to get the issue resolved. Make no mistake, we'll never order anything from PrinterPix again after our frustration with trying to obtain tracking numbers or a redo of the missing items. There are 4900 excellent reviews. 270 of customers rate great. But there are almost 1184 of people rate bad.