Ernest Jones Promo Codes & Deals

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  • Coupons (13)
  • Deals (14)
  • In-Store (2)
  • Verified (2)

Expired Ernest Jones Promotions

Ernest Jones Coupon Activities

Discount Expire Time Code
Previous hot Promo Code – 20% off Storewide at Ernest Jones 05-08-21 DIAMOND
Frequently Released Promo Code – 25% Off Full Price Diamond Jewellery With Ernest Jones SPARKLE25
Verified Ernest Jones Promo Code – Get £50 off Storewide 04-30-19 EJSAVE50
Newest Ernest Jones Promo Code – Ernest Jones Coupon: 20% Off When You Buy 2 Wedding Rings WED20
Last update time: 07-26-21

Ernest Jones Reviews

There are around 610 people who've already reviewed Ernest Jones. 123 excellent reviews. 40 people rate Ernest Jones great. And 447 customers rate bad.

Trustpilot calculated Ernest Jones's score 1.9. The latest review - On 29 September I ordered a £550 Citizen watch from Ernest Jones's website to be collected from the Swindon Outlet Mall branch. This particular model is apparently exclusive in the UK to Ernest Jones, so I had no choice. It too me two attempts as my first credit card was not accepted, but that may have been my finger trouble. I specifically chose to collect as we would away until 4 October & I knew I would need the strap adjusted. I received an email & text on 2 October to say that the watch was ready for collection, so on 4 October we went to the shop to collect the watch. After some scrabbling around, I was presented with a box. It was somewhat crushed on one corner, but the inner box was undamaged. I told the assistant, a glum middle-aged woman that I wanted the strap adjusted and she opened the box and removed the watch to discover that it was not the one I ordered! (The watch had clearly not been checked prior to my arrival). The assistant told me to take the watch home and contact the website for a return & replacement. I told her in no uncertain terms that that was not going to happen and she should organise the return & replacement in the store. She struggled with the computer for some minutes until the assistant manager, a glum younger woman, processed the transaction. I was told that the watch would be in on 7 October, but to save me having to return to the store, they could measure my wrist, adjust the strap and ship the watch to me. Based on the current experience, I declined this offer and said I would collect the watch. I was surprised to receive a text on 6 October to say that the watch was ready, so we returned to the store. The same middle-aged woman remembered me and got the watch. Again the outer box was slightly crushed on a corner. Fortunately this time the watch was the correct model. The assistant put it back into the box and said that they couldn’t adjust the strap there, but I could take the watch to any branch of Ernest Jones or H Samuel and they would do it for me! I was flabbergasted & speechless! Fortunately, there was a branch of H Samuel in the Mall and the assistant phoned them to ask if they would do it. The answer being affirmative, we hurried to there to be greeted by a smiling middle-aged assistant and an equally welcoming much younger supervisor who adjusted the strap to my satisfaction, whilst we chatted with her colleague. Talk about chalk & cheese! Ernest Jones have some serious systematic issues in all areas, particularly their customer service. Based on other reviews, they are not addressing these and I will be avoiding them in future..

2020 Shopping Season Discount Review

Discount Expire Time Code
New Year's Day Coupon – Ernest Jones: Up to 25% off select Diamond and Colour Jewellery
Valentine's Day Coupon – Valentine's Day: 20% off AII Engagement Rings at Ernest Jones 02-03-21 SHINE20
Mother's Day Coupon – Ernest Jones: Mother's Day Jewellery & Watches under £50 03-22-20
Father's Day Coupon – Father's Day Gifts from Emporio Armani With Ernest Jones 06-16-19
Black Friday Coupon – Ernest Jones: Black Friday Exclusive: extra 15% off Hundreds of Lines 11-30-20 EXTRA15
Cyber Monday Coupon – Super Offer: Black Friday & Cyber Monday: 15% off select Ladies' full price watches 12-02-19
Christmas Coupon – Christmas: Extra 15% off Selected Lines From Ernest Jones 12-31-20 XMAS15