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Dillards Reviews

This review is for The Dillards store in Arlington,Tx at The Parks Mall. In the Cosmetic department My Aunt and I were helped by the employee named C.C. She was absolutely the Best!! Very sweet and helped us with everything we needed to get for Clinique..HONESTLY PEOPLE HAVE THERE OWN OPINION ABOUT DILLARDS ,I PERSONALLY LUV DA STORE AND THERE MERCHANDISE..I WILL CONTINUE TO SHOP THERE AND WORK FOR THEM AS WELL..DILLARDS ROCK?✔???.Disappointed so far emailed as would like to have some cream shipped to me but can't buy online you have to contact customer service which I have done no reply after 5 days.. Those are part of 79 Dillards reviews. The latest review from Trustpilot - Should be negative 5 stars. Went to customer service and asked the lady if there was anyway they could work with us with an exchange that went past their 3day return policy. (I wouldn’t have wrote this if she nicely said no) she talked to me and my wife like we were stupid. She raised her voice at us, cut us off from talking and spoke to us ruder than I’ve ever been spoken to in my life. We will never go back to Dillard’s again because of this mean women. Does she not understand the only reason she has a job is because of the customers? Couldn’t believe how she acted. We will never go to any Dillard’s again. Never want to see that lady for as long as I live.. There are 16 excellent reviews. 9 of customers rate great. But there are almost 54 of people rate bad.